Frequently Asked Questions about the CCPA

Learn more about the California Consumer Privacy Act (CCPA)

How do I get a business to stop selling, delete, or show me my information?

You only need to send a requrest to the business often via a web form, email, or phone. Learn more or get started.

What businesses are subject to the CCPA?

Businesses that either have $25 million in revenue, has personal information on 50,000 or more consumers, or derives 50% or more of it's revenue from selling consumer's personal information.

How long does the business have to respond to a CCPA request?

A business must provide the requested information within 45 days unless it is reasonably necessary to extend to 90 days.

Does a business have to delete personal information once a consumer requests it?

Generally a business must comply but there are several exceptions including if the business need the information to:

  • Complete the transaction for which the personal information was collected.
  • Detect security incidents, protect agaist fraud etc.
  • To enable solely internal uses that are reasonable
  • Comply with a legal obligation